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Help Centre

Answers when you need them.

Find quick guidance for posting jobs, managing profiles, using business accounts, understanding reviews and staying safer on the marketplace.

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Popular help categories

Homeowners

Posting jobs, finding tradies and managing listings.

Tradies

Profiles, job leads, plans and account information.

Business owners

Hiring, quotation requests and business profiles.

Trust & safety

Verification, reviews, reporting and safer use.

Frequently asked questions

Quick answers

These FAQs reflect the current Tradies Local account structure and can expand as platform features develop.

Create or sign in to your homeowner account, choose the relevant trade category, provide a clear description and service location, then publish the listing.
Under the current Tradies Local account structure, the free homeowner listing remains active for two weeks.
Tradies can browse opportunities relevant to their trade and service area. Access to particular leads may depend on the current tradie plan or account settings.
Yes. Business accounts are intended for hiring opportunities and quotation requests as well as direct communication with tradies.
No. Tradies Local provides a marketplace connection and selected profile information. Customers remain responsible for assessing and engaging the person or business they choose.
It should mean only that the specific information identified by the badge was reviewed. It should not be treated as a guarantee of workmanship, insurance coverage or suitability for a particular job.
Compare the profile, communication, quote, relevant licence requirements, insurance where appropriate, reviews and your own project-specific checks.
Yes. Email support@tradieslocal.com.au or use the Contact Us page. Include the content URL, explain your concern and provide relevant evidence without unnecessary private information.
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Use the support pathway for account, listing, verification or safety questions.